
Frequently Asked Questions
Since 2006, founded by Jonathan Hill, Mission 08 Moving has committed to transparency and customer support. Below are answers to common questions grouped by topic to help you prepare for your move with confidence.

Planning Your Move
It’s best to book as early as possible, ideally 4-6 weeks before your moving date, to ensure availability and proper planning.
You’ll need to provide details such as moving dates, addresses, inventory of items, any special needs, and access instructions.
Yes, we offer both options to provide accurate quotes based on your specific moving requirements.
Changes are possible if communicated promptly. Contact our customer service for availability and potential fees.
Yes, we provide packing materials and professional packing services tailored to your needs.

Moving Services
We specialize in local and long-distance moves within the US, including residential and commercial relocations.
Yes, our trained movers can assist both with packing before the move and unpacking at your new location.
Whenever possible, yes. Consistency helps maintain care and communication.
Yes, secure storage options are available if your new location isn’t ready.
We use specialized packing materials, careful handling, and labeling to safeguard fragile possessions.

Pricing and Payment
Pricing depends on factors like distance, volume/weight, services requested, and special handling needs.
No. We provide transparent quotes outlining all expected costs.
We offer basic liability coverage; additional insurance can be purchased to cover high-value items.
Contact our claims department promptly with documentation and we’ll guide you through the process.
Payment terms are discussed during booking; typically, a deposit is required with final payment upon delivery.

Moving Day and Support
Clear pathways and pack personal essentials to facilitate smooth loading and unloading.
Duration varies by size and distance; we provide estimates during your consultation.
Yes, shipment tracking is available for most long-distance moves.
We communicate promptly about any schedule changes and work to minimize inconvenience.
Contact our customer service via phone or email; we value your input and strive for satisfaction.
